Information
Need to get in touch with Maybe Not Bob's? This section is for questions about our services and practical details, and for special requests such as groups, private events, or anything not covered by the booking system.
Media Enquiries
For press requests, interviews, event coverage or additional information, please contact our media team. We provide official statements, and support for journalists. Reach us by email and we'll help you get the material you need.
Contact us
Location
6 Rives de Clausen,
2165 Gronn Lëtzebuerg - Luxembourg
How to Get to Maybe Not Bob’s in Clausen, Luxembourg
Parking: Brasserie Car Park.
Monday to Saturday, feed the meter.
Sunday free street parking.
Public transport:
Walking Distance from Bus stop:
Clausener Breck, Clausen and Tour Jacob, Clausen.
Legal notice
Sheyko SARL
Address: 6, Rives de Clausen, L-2165 Luxembourg
Telephone: +[insert number]
Luxembourg Trade and Companies Register: No. B[xxxxxxxxxxxx]
VAT: LU[xxxxxxxxxxxx]
Website Design: ?????????????????????? | Webador - Photo Credits: ???????????????????????
Web Hosting
This website is created and hosted using Webador, a service operated by JouwWeb B.V., Torenallee 20, 5617 BC Eindhoven, The Netherlands.
JouwWeb B.V. is registered under number 73261505, VAT ID NL859426580B01.
Personal Data Protection Charter
1. How We Collect Your Personal Data
We collect personal information in several ways to provide services, prepare or perform a contract with you, and respond to your requests. The data collected complies with Regulation (EU) 2016/679 (GDPR), the Luxembourg law of 1 August 2018, and all other applicable data protection laws.
Personal Data Provided on Behalf of a Third Party
If you enter data on behalf of another person, you confirm that the person has authorised you to provide their personal data and that the information is accurate. If your failure to comply causes any loss or damage, we may seek compensation.
Information Provided by Third Parties
If you book through agencies, online platforms, or reservation sites, these partners send us your personal data so we may process your reservation and complete all required pre-contractual steps.
Information You Provide to Us
We receive and store the information you enter on our website or provide in any other manner, such as when booking a table. You provide this information voluntarily unless stated otherwise. If you choose not to share certain information, we may be unable to process your request or provide access to specific services.
Automatic Information
When you access our website, we may collect technical data automatically. Like many websites, we gather certain information when your browser connects to our Personal Data Protection Charter page.
2. What Personal Data We Collect
We may process the following categories of personal data, including but not limited to:
• Personal identification data (first name, last name, gender)
• Professional information (employment)
• Electronic identification data (email address, telephone number)
3. How We Use Your Personal Data
We use the personal data you disclose to:
• enter into or perform a contract with you,
• manage table bookings,
• respond to your requests,
• personalise our services based on your preferences.
We also process your data for:
(*) statistical and analytical purposes,
(**) sending information about our services or other offers that may interest you,
(***) communicating with you by email, telephone, or other means.
Processing is based on Article 6 of the GDPR:
• Article 6.1(b): necessary for contract performance or pre-contractual steps,
• Article 6.1(c): necessary for legal compliance,
• Article 6.1(f): necessary for our legitimate interests, provided these do not override your rights.
Our legitimate interests include:
(a) the processing purposes listed above,
(b) retaining evidence in case of disputes,
(c) activities related to business acquisitions, mergers, or restructuring.
4. Cookies and Tracking Tools
We use cookies and similar tracking technologies to collect browsing information. Third parties may also collect data through embedded tools or links on our site.
5. Sharing Your Personal Data
To the extent permitted by applicable laws, we may share your personal data with:
• restaurants we operate,
• partners involved in joint promotions or events,
• third-party service providers who assist with data management, communication, and promotional tools such as CRM systems and email platforms.
For any questions regarding third-party data recipients, contact: contact@maybenotbobs.com.
We may also share information when necessary to enter into or perform a contract with you, respond to specific requests, or comply with legal obligations.
6. How Your Data Is Secured
We protect your data using the SSL (Secure Sockets Layer) protocol, which encrypts information during transmission. SSL certificates are validated by certified authorities to ensure secure communication.
7. Data Retention Period
Your personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, subject to applicable statutory limitation periods. Data may also be deleted upon request, as described in the section below.
8. Your Rights Under Data Protection Law
You may exercise the following rights under GDPR and Luxembourg data protection legislation:
• Right of access: obtain information regarding the processing of your personal data,
• Right to rectification: request correction of inaccurate or incomplete data,
• Right to erasure (“right to be forgotten”),
• Right to restrict processing,
• Right to data portability,
• Right to object to processing.
These rights apply within the limits provided by law.
Our Data Privacy Officer can be contacted at: contact@maybenotbobs.com
If you believe your rights have been violated, you may lodge a complaint with the National Commission for Data Protection (CNPD):
1, Avenue du Rock’n’Roll, L-4361 Esch-sur-Alzette, Luxembourg
or with the supervisory authority in your EU Member State of residence.
Cookie Usage Policy
9. What Are Cookies?
Cookies are text files stored on your computer, mobile device, or tablet when you visit a website or view an online advertisement. Cookies help us collect browsing information and provide services tailored to your device.
If you do not wish to use cookies, configure your browser to delete all cookies or notify you before cookies are stored. If you continue browsing without changing settings, cookies remain enabled.
More information is available on the CNPD website.
10. Types of Cookies We Use
• Favorites cookies: store your preferred offers and expire after two months.
• Third-party cookies: used by external services linked through our website. Please consult their respective cookie policies.
11. Managing Cookies in Your Browser
You can authorize, refuse, or disable cookies at any time. Completely refusing cookies may limit access to certain features or reduce service efficiency.
Browser configuration guides (links valid at the date of updating this charter):
• Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
• Firefox: https://support.mozilla.org/fr/kb/cookies-informations-sites-enregistrent#w_paramaetres-des-cookies